Frequently Asked Questions

What payment methods can I use?
All major Credit Cards (VISA, etc.), PayPal, Switch/Solo/Maestro, Phone, Wire, Fax, Mail, Check and Money Order.

Is buying a game safe?
Your transaction is made through Plimus, and Plimus is 100% secure. Plimus works with the world's major credit card companies and their systems are checked daily by McAfee Corporation to ensure that they are 100% Hacker Safe. Your transaction will always be conducted over secure connections.
It is possible to complete the transaction by telephone instead, too.

I have problems with the purchase or activation of a game.
Please contact us at admin@roseportalgames.com.

I want to request a refund.
If you are not happy with the game, please contact us at admin@roseportalgames.com within 60 days of your purchase to get a refund.

How do I do -this- in the game? I'm stuck!
For gameplay related questions and tips and tricks, please visit the game's respective forum at the community message boards.

I have already bought Whisper of a Rose before the 'Gold' release. Do I need to buy it again?
Nope, that's not necessary! Just download 'Whisper of a Rose: Gold' from our website and you will be able to play the full version without paying anything.


Contact

For sales and game activation support: admin@roseportalgames.com

For technical game related support, please visit the game's respective forum at the community and post your question there.

For marketing related questions: sales@roseportalgames.com